Frequently asked question

Not all 3D-printing materials or manufacturing processes are suitable for direct food contact. Unless a product is specifically stated to be suitable for food contact, it should not be used for that purpose.

It depends on the material and product design. If a product is suitable for outdoor use, this will be specified in its product description.

Some products can be resized or redesigned. Contact us before ordering if you require a specific size.

For selected products, yes. Available colors and options will be shown on the product page.

Layer lines and minor surface variations are natural characteristics of many 3D-printing processes. They can vary depending on the design, material, and printing technology used.

Eligible products may be returned within the applicable return period, provided they meet our return conditions. Customized or personalized products may not be eligible for return due to change of mind because they are made specifically for you. Please check our Return Policy before placing a custom order.

yes, tracking is available, and you'll receive the tracking information once your order has been dispatched. You can also follow this link to track your order : https://ramacreations.com/track-order

Shipping costs depend on the delivery location, order size, and shipping method. The applicable shipping cost will be displayed before you complete your order.

Delivery times depend on your location, the product, and its preparation time. An estimated delivery timeframe will be provided during checkout or on the product page.

We currently ship within the United Arab Emirates. Shipping availability to other countries may vary, for more details contact us at info@ramacreations.com

Contact us and we'll let you know whether the product can be produced again or made specifically for you.

Processing time depends on the product and whether it is ready-made, made to order, or customized. The estimated processing time will be provided on the product page where applicable, if you need more details contact us at info@ramacreations.com.

Please contact us as soon as possible. If your order has not entered production or shipping, we may be able to modify or cancel it.

Select the product you want, choose the available options, add it to your cart, and follow the checkout steps to complete your order.

Yes. Depending on the product, we can combine 3D-printed components with other materials or parts to create a complete finished product.

Depending on the part, yes. If you can provide measurements, photos, drawings, or the original part, we can evaluate whether it can be reproduced.

Yes. If you have an idea, measurements, drawings, photos, or reference images, we may be able to create a suitable 3D design for you.

Yes. You can send us your 3D model for evaluation. We'll check whether it is suitable for production and let you know if any modifications are required.

In many cases, yes. Depending on the design, we may be able to modify dimensions, colors, components, or other features.

Yes. If you have a specific idea, part, or problem you'd like us to solve, you can contact us with the details and we'll evaluate what we can create.

Yes. If you have a specific idea, part, or problem you'd like us to solve, you can contact us with the details and we'll evaluate what we can create.

We aim to make every product match its photos and description as closely as possible. However, slight variations in color, texture, or surface finish may occur due to the manufacturing process.

Some products are ready-made, while others may be produced or assembled after you place your order. The product page will indicate if a product is made to order.

No. While 3D printing is an important part of our production process, our products are not limited to plastic. Depending on the product, we may combine 3D-printed parts with other materials and components.

Rama Creations offers a range of products made using 3D printing and other manufacturing methods. Our products may include 3D-printed components, assembled products, functional parts, accessories, and custom-designed solutions.

Customer Testimonials

Feedback and notes from our community

Really happy with my order! The product arrived today and looks great. The quality is excellent, the price is reasonable, and delivery was right on time. Great experience overall. Highly recommended.

Martin Robert

Customer Feedback

I ordered the large 50cm moon and honestly, I was a little worried at first because Mahmoud explained before I placed my order that it would be made in 4 separate pieces and that some small joining lines might be visible. But when it arrived, it looked even better than I expected. The details on the moon are absolutely beautiful and incredibly realistic. Yes, you can notice some very fine lines if you look closely, just as he mentioned, but once it's mounted on the wall and the lights are on, all you see is the amazing details of the moon. I'm really happy with my purchase and would definitely recommend him. I'm already planning to order more decorative pieces from him soon.

Nitesh Sajnani

Customer Feedback

وصلني وطلع يجنن فخم وراااقي 🥹♥️♥️ ما شاء الله كأنه قمر صدقي في الغرفة 🌙♥️♥️♥️

Lina

Customer Feedback