Privacy Policy

Privacy Policy

This policy explains how RAMA CREATIONS handles your information when you use our website or place an order.

Information we collect

We may collect your name, phone number, email address, delivery address, order details, and messages to us. For custom orders, we may also receive images, names, or design files you send us.

Depending on the tools used, our website may also collect technical information such as your IP address, browser type, and usage logs.

How we use your information

We use information to fulfil orders, process payments, arrange delivery, provide support, improve the website, prevent fraud, and meet legal obligations. We ask for consent where required, including for marketing messages, and you can unsubscribe.

Sharing information

We share only the information needed with service providers that help operate our store and fulfil your order, such as payment, delivery, and hosting providers.

Payments

Payments are processed through the provider used at checkout. Please review that provider’s privacy policy for details about how it handles payment information.

Custom order files

We use the designs you send to assess and fulfil your request. We will not publish them for marketing without your permission.

Cookies

Our website may use cookies to operate the shopping cart and remember preferences. If we use analytics or advertising cookies, we request consent where required. You can manage your choices through available website settings or your browser.

Keeping and protecting information

We keep information for as long as needed for the purposes described and our legal obligations. We take appropriate steps to protect it. Some service providers may process information outside your country, subject to legally required safeguards.

Your rights and contact details

You can contact us to request access, correction, or deletion of your information, withdraw consent, or exercise other rights available under applicable law. We may need to keep certain records for legal reasons.

For questions or custom requests:

Contact us: info@ramacreations.com 

WhatsApp/phone: +971528295049